If you have not received a confirmation for your next box within 2-3 business days (Mon-Fri) from the time you have Return Notified or purchased all items in your previous shipment, please email us at support@downsouthstyles.com or call us at 1-877-963-0632. Our regular support hours are Monday – Friday, 9:00 a.m. - 5:00 p.m. ET.